Lab: Categorize Text with NLP

Lab: Categorize Text with NLP

Use Case: Consumer Complaints

About this Mission

On this mission, you will use machine learning and Natural Language Processing (NLP) to classify consumer complaints. You will classify consumer complaints by building a binary classification model, then a multiclass classification model. 

Mission format and duration: self-paced, hands-on, 45 minutes

Upon completion of this mission, you will be able to: 

  • Differentiate between NLP model blueprints 
  • Build and evaluate NLP binary classification and multiclass classification models
  • Use a multiclass confusion matrix to evaluate an NLP model
  • Make predictions using the multiclass model you’ve built

Who should complete this mission?

  • Business Analysts
  • Citizen Data Scientists
  • Data Scientists

Before embarking on this mission, you should complete one of the following:

Technical requirements

  • Chrome browser
  • DataRobot Automated Machine Learning — If you don’t have access to the application, please sign up for our free trial: datarobot.com/trial.

Action Items45 mins

  • Complete the Lab
  • Give Us Your Feedback
  • Resources
  • Datasets

About this Mission

On this mission, you will use machine learning and Natural Language Processing (NLP) to classify consumer complaints. You will classify consumer complaints by building a binary classification model, then a multiclass classification model. 

Mission format and duration: self-paced, hands-on, 45 minutes

Upon completion of this mission, you will be able to: 

  • Differentiate between NLP model blueprints 
  • Build and evaluate NLP binary classification and multiclass classification models
  • Use a multiclass confusion matrix to evaluate an NLP model
  • Make predictions using the multiclass model you’ve built

Who should complete this mission?

  • Business Analysts
  • Citizen Data Scientists
  • Data Scientists

Before embarking on this mission, you should complete one of the following:

Technical requirements

  • Chrome browser
  • DataRobot Automated Machine Learning — If you don’t have access to the application, please sign up for our free trial: datarobot.com/trial.

Action Items45 mins

  • Complete the Lab
  • Give Us Your Feedback
  • Resources
  • Datasets